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202 North California Ave, City of Industry California
1-626-3307500
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FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

What are your prices?

Our prices are subject to change depending on supply and other market factors. We will send you an updated price list after your company contact us for further information.

Do you have a minimum order quantity?

Yes, we require all international orders to have an ongoing minimum order quantity. If you are looking to resell but in much smaller quantities, we recommend you check out our website

Can you OEM or ODM?

Yes, we have strong developing team. The products can be made according to your request.

Can you supply the relevant documentation?

Yes, we can provide most documentation including Certificates of Analysis / Conformance; Insurance; Origin, and other export documents where required.

What is the average lead time?

For samples, the lead time is about 7 days. For mass production, the lead time is 20-30 days after receiving the deposit payment. The lead times become effective when (1) we have received your deposit, and (2) we have your final approval for your products. If our lead times do not work with your deadline, please go over your requirements with your sale. In all cases we will try to accommodate your needs. In most cases we are able to do so.

What kinds of payment methods do you accept?

You can make the payment to our bank account, Western Union or PayPal:
30% deposit in advance, 70% balance against the copy of B/L.

What is the product warranty?

We warranty our materials and workmanship. Our commitment is to your satisfaction with our products. In warranty or not, it is the culture of our company to address and resolve all customer issues to everyone’s satisfaction

Do you guarantee safe and secure delivery of products?

Yes, we always use high quality export packaging. We also use specialized hazard packing for dangerous goods and validated cold storage shippers for temperature sensitive items. Specialist packaging and non-standard packing requirements may incur an additional charge.

How about the shipping fees?

The shipping cost depends on the way you choose to get the goods. Express is normally the most quickest but also most expensive way. By seafreight is the best solution for big amounts. Exactly freight rates we can only give you if we know the details of amount, weight and way. Please contact us for further information.

FEELLiFE e-liquid seeking partners in North America

FEELLiFE, the largest e-liquid export enterprises in the world, has been committed to providing high quality OEM & ODM service to the world’s top e-liquid electronic cigarette brand. 2014, FEELLiFE built a 28,000 square feet automatic filling lines modern factory with AEMSA decoration standard (which the clean room meet ISO8 standards).

FEELLiFE use international cGMP (Dynamic Manufacturing Practice) certification for US factory production quality implementation of the entire process of tracking and management, and fully guarantee every drop of FEELLiFE e-liquid in line with US FDA highest food safety testing standards. In order to better serve the international market, FEELLiFE US factories are seeking high quality e-liquid OEM & ODM partners.

October 2014, FEELLiFE founder & CEO Edward signed an e-liquid ODM cooperation agreement with one of the largest California distributors of electronic cigarettes and accessories. “The partnership has created a good start for FEELLiFE US factories produced e-liquid to open the nation’s OEM & ODM market. However, to get more global electronic cigarette brands better focus on their product marketing and promotion, FEELLiFE need to further enhance its reputation and influence! “, Edward said.

Next, Edward hopes in the United States and the global different regions to find more dynamic and creative brand electronic cigarette partners. Edward said: “In the global brand e-liquid OEM & ODM cooperation, FEELLiFE have very sufficient experience and hardware infrastructure, we will help our electronic cigarette brands to create a perfect platform for processing services with trained technicians staff. At the same time, we also provide our best service to the customer by the most favorable and convenient way! ”

As Chinese the largest, the most senior e-liquid export enterprises, FEELLiFE product philosophies always put exceeding customer expectations as the goal, and always maintain the leading position in the industry. So far, FEELLiFE e-liquid with healthy and pure quality and up to more than 1,000 species of rich category, fully meet the global different regions, different taste preferences of different ethnic groups.

December 2015, FEELLiFE at the electronic cigarette industry veteran senior-level of electronic identity was invited to be a founder and chief drafters took part in Shenzhen E-liquid of industry standards (Chinese first electronic cigarette industry local standards)

“If you are an endeavor to comply with professional ethics and customer-centric electronic cigarette brand partners, I think, the United States FEELLiFE factory produced high quality e-liquid, must be your good choice! Of course, the more important is FEELLiFE e-liquid can bring you good luck in cash roll! We are full of enthusiasm and confidence to look forward to your advice and access. “Edward opens arms, warm invitation.

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